Telehealth- Disrupting How Irish Healthcare Professionals Do Business


In a world of instant coffee, Netflix and online banking, consumers have an increasing expectation quick and easy access to whatever it is that that they want. It’s not surprising therefore that with the advent of telehealth – the use of video to facilitate online consultations – patients have leapt at the opportunity to connect with their healthcare providers from home. The outcomes have surpassed expectations with, in many cases, patients having better outcomes, less hospital re-admissions, higher levels of satisfaction and more profitable practices.

The growth of telehealth in Ireland is going beyond GP consultations and is now becoming part of the practices of physiotherapists, dietitians, occupational therapists and even fitness instructors. If the trends being seen in the US are anything to go by, then telehealth mania is about to kick off and become part of our everyday healthcare experience here in Ireland.

Telehealth in the USA

  • Telehealth makes up nearly 25% of the health IT market which is valued at $15.6 billion in 2014
  • The number of patients using telehealth services will increase to 7 million in 2018 (up from less than 350,000 in 2013)
  • 67% of patients said that using telehealth increased their satisfaction with medical care

But it’s not just the patients that are loving this new technology. Healthcare providers are now able to monetise short telehealth consultations and access a patient base far outside of their immediate geography.

Wellola & PhysioLinked

Companies like Wellola and Physiolinked are leading the way in the Irish market by combining online booking, telehealth and practice management solutions all on the same platform. As the demand for improved access to healthcare continues to grow, practices that embrace change and engage with this new technology are likely to reap the rewards.

Sign-up for your free 14-day trial today and see how telehealth can add value to your growing healthcare business

Adoption of Telehealth in Ireland & the UK


Telehealth Adoption in Ireland & UK

eHealth can benefit citizens, patients, health and care professionals but also health organisations and public authorities. eHealth – when applied effectively – delivers more personalised ‘citizen-centric’ healthcare, which is more targeted, effective and efficient and helps reduce errors, as well as the length of hospitalisation. It facilitates socio-economic inclusion and equality, quality of life and patient empowerment through greater transparency, access to services and information for health”… European Union eHealth Action Plan 2012-2020

Extensive research, ground-breaking technology, and global executive buy-in have laid the foundations for an eHealth (and Telehealth in particular) revolution in our modern industry. As far back as the 58th World Health Assembly, 13 years ago, Telehealth has been put at the centre of strategic healthcare planning. But, has the reality of its implementation been as emphatic as originally planned?

The relevancy and requirement for Telehealth in the modern world isn’t confined to researchers, committees, and established healthcare professionals. It has become glaringly apparent over recent years, that Telehealth is not the future, it is the now. Why? We are now presented with changing demographics, increased consumerism, and the realisation that healthcare has lagged behind other service industries who have embedded powerful information-based systems for decades.

Here in Ireland, implementation of Telehealth has not been without its challenges. While policies and frameworks have outlined the mission (Future Health – A Strategic Framework for Reform of the Irish Health Service 2012-2015, Money Follows the Patient – Policy Paper on Hospital Financing, etc.), a heavily strained Health system has struggled to provide infrastructure and investment to match. Statistics show that Ireland’s national healthcare ICT spend is 0.85% of the total healthcare budget contrastingly lower than the EU average of 2-3%.

However, wide-ranging belief and confidence in the area of Telehealth, and wider eHealth implementation from a range of stakeholders, has delivered some very positive advancements. From impressive Irish-owned innovations such as TickerFitBeats Medical, Caredoc and Healthlink’s long running respective services, to Cork’s iHeed initiative and startup’s like Wellola offering cloud-based Telehealth software, there is an undeniable movement towards expanding the industry.

Slaintecare proposes to use “eHealth as key tool for developing a universal health system and integrated care”. eHealth Ireland have outlined strategies such as “Cloud First” and “Shift Left” to support its implementation.  These strategies signal a very motivating and promising signs of innovation in the Irish public health sector.

In the UK, the initial focus on Telehealth was showcased at the turn of the millennium, as the NHS published papers and programs for the implementation of ICT in the health service in England followed by an £11 billion investment in the decade that followed. Babylon Health recently secured an agreement to service the NHS with online GP services for their public sector patient, with Irish-owned VideoDoc also securing an impressive partnership with Anxiety UK.

Major advancements have been made in Telehealth in England & Wales with significant integration with information-based systems, and notably, one of the largest Telehealth care trials in the world taking place between 2009 and 2011.

In contrast to some extent, Scotland implemented frameworks much later, with their strategy documents not being published until 2008 (eHealth Strategy 2008-2011). However, their progress in the past decade has been very strong. Their implementation of their Patient Management System, coupled with their training and education in the area (Scottish Centre for Telehealthcare (SCT)), has signalled a massive shift towards the Telehealth takeover and commitment to continuous improvement in the industry.

Northern Ireland has also made great strides in Telehealth implementation. Much like their neighbours, the shift towards Telehealth is showcased by their Connected Health and Prosperity agenda, outlining procedural integrations of ICT and Telehealth in to their wider structures, plus the private sector success of their major tele-monitoring service.

Evidently, the procedures, the policies, and the push towards Telehealth in the Ireland and the UK has been substantial, which is positive news for everyone. And encouragingly, the local/regional influence also shows the power of the everyday healthcare provider in driving the implementation of Telehealth and wider eHealth.

The key to continued success now lies with those exact stakeholders, those who can implement Telehealth at grass roots level, day to day. With Telehealth software platforms now increasingly available, with increasingly effective cloud-based technologies, there now remains minimal barriers for all healthcare providers to drive the change further.

If offering patients greater access and convenience is a priority and if future-proofing ones healthcare business is on the agenda then embracing technology is a must; those that embrace telehealth will not only empower their patients but also position their clinics at an even greater competitive advantage.



Sale Now On – Drive Traffic To Your Irish Healthcare Business


Is standing out from competitors & driving traffic to your healthcare business a challenge? Juggling multiple methods & service providers to help you run your business?

Developed by an Irish GP & Physio team, Wellola (in collaboration with Vidyo) effortlessly integrates affordable practice management software  with groundbreaking video-conferencing facilities. The first end-to-end solution built for Irish healthcare professionals, such as yourself, our aim is to drive clinical efficiency for better client outcomes at lower cost. This game-changing platform gives you the opportunity to:

  • Create a greater online presence (through a booking button that you can place on your site/ social media page/ free listing with our booking site)
  • Reach & engage more clients (through our telehealth feature)
  • Avail of a simple, affordable, end-to-end client management solution (including the ability to accept online/inhouse card payments)
  • Offer your clients a more sophisticated, complete care package

Take advantage of our EARLY BIRD OFFER & bring your practice to the next level for just €30 per month (made back in one session, based on your rates). What are you waiting for…revolutionise your healthcare business with Wellola and see for yourself today.


If your not already sold, book in for a in person demo anywhere in Ireland, with one of our experienced technicians today. Simply click here and select a time and date that works best for you. Or if you want to see more, click here to watch our teaser trailer

Ryan French
Lead Sales & Marketing Executive
01 298 8132


Wellola is growing! We’re overhauling our system in 2018 and we need your input. Have your say in what we build.


Are you an allied healthcare professional? At Wellola we are running a focus group with those that have this expertise. Please take this unique opportunity to advise us on what you need from us to make Wellola your perfect practice management & Telehealth platform. What would you build?

We are currently offering a 14-day FREE trial of our complete practice management software system including secure video-conferencing. We would love it if you could experiment with & assess the platform over the free trial period to test out the features, such as Telehealth & ePOS (electronic point of sale).

As your feedback is invaluable to us, we would be much obliged if you could then fill out THIS 1 MINUTE QUESTIONNAIRE, giving us the opportunity to grow and develop our product in the ways in which it benefits you- our valued customer and your patients the most.

If you would like to sign up for this exciting opportunity to help shape and build a platform made by healthcare professionals for healthcare professionals, then click here to start your free trial.

Please note, to avoid bogus account generation, you will be asked to input card details when setting up your account. Your card will not be charged unless you choose to stay on as a customer beyond the trial.

We look forward to your responses and working with you in the future.

Sonia Neary
CEO & Founder